Privacy Policy

1. Who We Are

HoustonSecureIT ("we," "us," or "our") is a professional IT security services company based in Houston, Texas. We provide Firewalla hardware installation, network security consulting, managed security services, and related cybersecurity services for homes and small businesses. You can reach us at info@houstonsecureit.com.

2. Information We Collect

We only collect information you voluntarily provide to us:

• Name, email address, and phone number submitted through our contact or booking forms
• Service inquiries and messages you send us
• Billing and payment information processed securely through Stripe (we never store your card details)
• Appointment details collected through Calendly when you schedule a service

We do not purchase, sell, or rent mailing lists. We do not collect data from children under 13.

3. How We Use Your Information

• To respond to your inquiries and provide the services you requested
• To schedule and confirm on-site appointments
• To process payments for hardware and services
• To send service updates, receipts, and support communications
• To improve our website and service offerings

We will never sell your personal information to third parties or use it for purposes unrelated to our services.

4. Third-Party Services

Our website uses the following third-party services, each with their own privacy policies:

5. Cookies

Our website uses only essential cookies required for basic site functionality. We do not use advertising or tracking cookies. Third-party services (Stripe, Calendly) may set their own cookies when you interact with their embedded widgets — please refer to their privacy policies for details.

6. Data Security

We take reasonable steps to protect your personal information. Payment data is handled exclusively by Stripe using industry-standard encryption and is never stored on our servers. We use HTTPS across our entire website. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of any marketing communications at any time

To exercise any of these rights, contact us at info@houstonsecureit.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: